Books

“The methods and techniques that these  authors have developed and taught in their distinguished professional  lives are essential resources for a productive future at this time of  immense and badly needed changes in care.”

Donald M. Berwick, MD, MPPver

"As the patient safety movement has matured, its focus has shifted from systems change to teamwork and culture....this author explains how the development of a compact aligns physicians and administration behind the vision and strategic plan necessary to bring about that culture change."

Lucian L. Leape, MD, MPP